• [24]7's Big Data Predictive Analytics, Outcome-Based Model, and Machine Learning to Improve the Customer Experience
  [24]7 Inc Press Release: CAMPBELL, CA, Jul 26, 2012 (MARKETWIRE via COMTEX) -- [24]7, the intuitive consumer experience company, today announced that it has been recognized by Ovum as a leader for its real-time decisioning (RTD) solutions, in the analyst firm's latest report.
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• one-third of consumers have switched suppliers after bad customer service
  [24]7 announced that UK consumers are now willing to take action when faced with poor customer service, according to new research released today. More than one-third of consumers have switched suppliers as a result of bad service and three in ten have not signed up to a service because of the bad customer service they received initially.
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